Terms & Conditions

Payment Policy

Payment can be made by cash, travelers’ cheques, credit cards (Visa, MasterCard) & all major UK debit cards. Please note that payment by credit or debit card is subject to a surcharge of 3%. All transactions are charged by Hyde Park Suites Ltd.

Cancellation Policy

Flexible deal: If cancelled up to 3 days before date of arrival, no fee will be charged. If cancelled later or in case of no-show, the total price of the reservation will be charged.
Non refundable deal: Please note, if cancelled, modified or in case of no-show, the total price of the reservation will be charged.

In the unlikely case where we have to cancel the reservation (for varying reasons from water damage to unscheduled building works) we will inform you and attempt to reaccommodate in a suitable accommodation of our own at a price equivalent to the original agreed.

In any case we will not be held responsible for any extra costs the client bears over and above the original price agreed in securing alternative accommodation.

When re-accommodation is impossible we will issue a full refund to any payments made to us.